Planet Dog's 100% Guarantee

All of Planet Dog's products are 100% guaranteed and have been since 1997

We stand behind our products because they are made using the highest quality materials. Our products are guaranteed to be non-toxic and free of manufacturing defects.

If you are not 100% satisfied for any reason, simply contact our Customer Service team at

Our team will work with you to either replace or provide an alternative product based on your specific needs. Only purchases made through Planet Dog are eligible for a full refund.

All replacement's will require you to fill out our Returns & Exchange Form.

Simply put: if you or your dog isn’t happy, we will make it right.