Planet Dog's 100% Guarantee

All of Planet Dog's products are 100% guaranteed and have been since 1997

Satisfaction Guarantee:

We stand behind our products because they are made using the highest quality materials. Our products are guaranteed to be non-toxic and free of manufacturing defects.

If you are not 100% satisfied for any reason, simply contact our Customer Service team at customerservice@planetdog.com

Our policy is to provide a one-time replacement or alternative product based on your specific needs. Only purchases made through Planet Dog are eligible for a full refund.

All replacements will require you to fill out our Returns & Exchange Form.