Planet Dog's 100% Guarantee

All of Planet Dog's products are guaranteed 100% and have been since 1997


The BEST guarantee. Since our first toy sold in 1997, every product we make is 100% guaranteed.

We stand behind our products because they are made using the highest quality materials. Our products are guaranteed to be non-toxic and free of manufacturing defects.

If you are not 100% satisfied for any reason, simply contact our Customer Service team at customerservice@planetdog.com

Our team will work with you to either replace or provide an alternative product based on your specific needs. Only purchases made through Planet Dog are eligible for a full refund.

All replacement's will require you to fill out our Returns & Exchange Form.

Simply put: if you or your dog isn’t happy, we will make it right.