Hours of OperationCustomer Service is available via phone, 800.381.1516 or email firstname.lastname@example.org
Monday - Friday, 9:00am - 5:00 pm (EST).
For Planet Dog Store Inquiries, please email email@example.com or call the Store directly at (207) 347-8606.
Returns & Exchanges
We Since our first toy sold in 1997, every product we make is 100% guaranteed.
We stand behind our products because they are made using the highest quality materials. Our products are 100% guaranteed to be non-toxic and free of manufacturing defects.
If you are not 100% satisfied with your product, simply fill out our returns and exchange exchange form and then contact our Customer Service Team via email at firstname.lastname@example.org or by calling 800-381-1516.
Our policy is to provide a one-time replacement or alternative product based on your specific needs. Only purchases made through Planet Dog are eligible for a full refund.
Simply put: if you or your dog is not happy, we will make it right.
If you have further questions about your return, simply email us at email@example.com or call 800-381-1516.
Please ship returns to:
Planet Dog / Returns Dept.
85 Bradley Dr, Westbrook, ME 04092
Redeeming Gift Certificates
To purchase items using a gift certificate, please call us directly at 800.381.1516.